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Fraud & Dispute Management

Why can’t I log into my account?

There could be several reasons why you are unable to log into your CardBizPay account. Here are some possible causes and solutions:

1. Incorrect Login Credentials
  • Double-check your username/email and password.
  • Ensure Caps Lock is not on.
  • Try resetting your password if you forgot it.

 

2. Account Locked or Suspended
  • Too many failed login attempts may have locked your account.
  • Contact CardBizPay support to unlock it.

 

3. Browser Issues
  • Clear cache and cookies.
  • Try logging in from another browser or Incognito Mode.
  • Disable browser extensions that might interfere.

 

4. Network Issues
  • Check your internet connection.
  • Try switching to another Wi-Fi or mobile network.

 

5. System Maintenance or Server Issues
  • The CardBizPay system may be down for maintenance.
  • Check for any official announcements or try again later.

 

6. IP or Device Restrictions
  • Your account may have IP-based or device-specific restrictions.
  • Try logging in from a different device or network.